We view ourselves as a service company in the area of pharmaceuticals and as specialists in importing and exporting international medicines, whereby importing into Germany is done in accord with § 73.3 AMG (Pharmaceuticals Regulation), i.e. no re-imports.
Customer satisfaction is very important to us, and we believe that providing good professional consultation is the prerequisite for positive business transactions. We also believe that confidential and speedy processing of transactions is also highly important. Many Swiss and German customers have been part of our satisfied customer base for several decades.
We want to continually improve our service through regular contact with our customers. Through these meetings, we want to find out more about customer needs and wishes, and then integrate this information into our daily work.